When you run your washing machine, you expect all the water to drain out of your washing machine. If you find that your washing machine is still full of water after your load is done, there are a few things you need to check before you schedule an appliance repair appointment.
Check the Coin Trap
Some washing machines have a coin trap. The coin trap is basically a little filter that goes over the drain and is designed to catch coins, and other little objects, and keep them from getting into the drain. The coin trap is easy to access and clean out. Clean the coin trap and see if that solves the problem.
Check the Drain Hose
Next, if the coin trap is clean, or if your machine doesn't have a coin trap, you are going to want to check the drain hose. To do that, you are going to want to pull the front panel off your washer so you can assess the drain hose. Once you find the drain hose, feel along the drain hose and see if you can find any point of the hose where it feels like something is stuck in the hose.
If you find something, you are going to want to detach the hose. Before you detach the hose, put a bucket under it, because water is going to be coming out, and you don't want a big mess.
Flush out the hose and remove whatever is clogging it.
Alternatively, check the drain hose, and make sure that it is straight and doesn't have any kinks in it. If a kink develops in the drain hose, water is not going to flow out as it should. Correct the kink and see if that allows the water to drain out from your washing machine.
Check the Lid Switch
If you have a top loading washing machine, the lid needs to be properly closed before the washing machine will enter the spin cycle and release the water into the drain. You should see the lid trigger on either the top left or right side of the lip that the lid rests on. Push the lid switch and see if it moves. If the switch is stuck, the switch needs to be replaced before the water will drain.
If none of the tricks above work, then you need to put in a call to your appliance repair service. They will send out a technician to come out and examine your appliances.